Frequently Asked Questions

A 20% deposit confirms the booking. The remaining 80% is due 30 days before arrival. For bookings made less than 30 days before travel, full payment is required at the time of booking.

Bank transfer (USD, EUR, GBP or PLN) and major credit and debit cards through a secure payment link. Tours are priced in US dollars; other currencies are converted at the exchange rate on the day of the invoice.

Cancellations made more than 30 days before arrival receive a full refund minus a 10% administration fee. Between 30 and 15 days we refund 50%; within 14 days of arrival the tour is non-refundable. Full terms are in our Terms of Use. We strongly recommend travel insurance with cancellation cover.

Yes. Groups of 4 or 5 travellers save 5% and groups of 6 or more save 8%. Children under 12 sharing a room with their parents pay about 60% of the adult price. Solo travellers pay a single-room supplement of roughly 35%.

Yes, almost all foreign visitors need a visa. Citizens of more than 160 countries can apply online for an e-Tourist Visa, which is usually approved within 72 hours. See our India e-Visa guide for the documents, fees and arrival procedure.

For most regions the best months are October to March, when days are sunny and dry. Ladakh is accessible only from June to September, and tiger sightings in Ranthambore peak from April to June. Our season guide has a region-by-region breakdown.

Hepatitis A, typhoid and an up-to-date tetanus booster are commonly recommended. Please consult a travel clinic 6 to 8 weeks before departure, as advice depends on your route and medical history. More in Health & Safety in India.

Yes. Travel insurance with medical cover is compulsory on all our tours. For Ladakh it must also cover high-altitude evacuation. We ask for your policy number before departure.

All our tours are private. You travel only with the people you booked with, in your own vehicle, on the dates you choose. The only shared elements are jeep safaris in national parks, where a private jeep is available at extra cost.

Absolutely. Every itinerary on this site is a starting point. You can add or remove days, upgrade hotels, change the pace, combine two tours or build a completely new route. Changes are free of charge up to 30 days before departure.

Centrally located 4-star, boutique and heritage hotels with air conditioning, private bathrooms and Wi-Fi, all inspected by our team. Upgrades to 5-star and palace hotels are available on every route.

By private air-conditioned car with a professional driver. On longer routes we use domestic flights or first-class train carriages where they save time. All drivers are employed by our partners, insured and speak conversational English.

Breakfast is always included; some tours include additional meals, listed on each tour page. India is one of the easiest countries in the world for vegetarians and vegans, and gluten-free or allergy-friendly meals can be arranged if you tell us in advance.

Yes, with the same common sense you would use in any large country. Our guests travel with a vetted driver and licensed guides, stay in reputable hotels and have a 24/7 emergency number. Solo women travel with us every month; we choose hotels and guides with their comfort in mind.

No. Drink only sealed bottled or filtered water, which is provided in your vehicle every day. Avoid ice and raw salads outside good hotels and restaurants.

Hotels, transport, guides, entrance fees and breakfast are included, so most travellers spend $20 to $40 per person per day on lunches, dinners, drinks and tips. See Money & Budget in India.

Call the 24-hour number on your travel documents. Our operations team in India will rebook transport, change a hotel, arrange a doctor or contact your insurer. We resolve most issues within the hour.